New Feature: Mark order as refunded!

Shoplus has updated the new feature, you can now mark completed orders as refunded. Please note that the order can only be marked as refunded. If the item is incorrect, please return the money to the buyer yourself. How do I use the “mark as refunded” feature? Go to the order page Enter the shipped […]

New Feature: Live Product Variant!

Shoplus has updated the product list of the live broadcast so that you can quickly check the product variant during the live broadcast, and guide your customers to make the order correctly.  At the same time, adding new products during the live broadcast can also fill in the product variant. How to check “Live Product […]

New Feature – Buyer’s Note Improvement!

Shoplus has improved the feature “Order – Buyer’s Note”!  Do you often miss notes filled in by buyers? Shoplus has updated the Order List page so that you can clearly see those orders with buyer’s notes in the order list, and no more information will be missed before shipping! How to check “Buyer Notes”? Go […]

New Feature: Online Store!

Shoplus has launched a new feature “Online Store”! You can turn on this function and add some products to the online store, then the buyers can open the web page, view the products, and buy them on Messenger. By using Shoplus “online store”, you can manage your product stock in the same app. How to […]

New Feature: “Item quantity locked”!

Shoplus has launched a new feature “Item quantity locked”! You can turn on this function and your buyers will not able to delete or change the item in their orders when their comment “+1” on Live. How to start to use “item quantity locked”? Go to the Live page Turn on the “item quantity locked” […]

New Feature: IG Live/Post Selling!

shoplus-whats-new

Shoplus has launched a new feature “Instagram Live/Post Selling”! In addition to selling through Facebook Pages, you can also sell products on Instagram now! How to start selling on Instagram? Convert your Instagram account to a Professional Account (Business) Link Instagram account to Facebook Page (skip if already done) Open the Instagram App on your […]

Function Updated:  A new rule about “Product Code”

Version: 4.9.0 We just updated how product codes go. Now upper and lower case, full-width/half-width input can be automatically detected! In the LIVE and Post, the buyer’s message containing this code will be detected and an order will be created automatically. Latest Code rules: 1. Not case-sensitive 2. Automatically convert full-width characters to half-width 3. […]

Refund Policy

Shoplus paid subscription refund policy (2021.10.26) From November 16th Shoplus will become a free service for all users. The free service will be aligned with our global service, and will operate on a free self-sustaining model. That means you can continue to use our service to collect orders and arrange delivery as you do now, and […]

How live streaming makes you stand out in the 11.11 mega sales

Holiday seasons are always full of excitement! The holiday spirit gets everyone into a shopping frenzy. In 2020 particularly, the pandemic has supercharged a shift to e-commerce. Brands and shop owners looked upon the online mega shopping days to boost their sales more than ever. Ever since it was first celebrated as “Single’s Day” by […]